PRIVACY POLICY

FACTS WHAT DOES TRUHOME SOLUTIONS, LLC
DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Account Transactions
  • Payment History and Mortgage Rates and Payments
  • Account Balances and Transaction History
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons TruHome Solutions, LLC chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does TruHome
Solutions share?
Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes –
information about your creditworthiness
Yes Yes
For our affiliates to market to you No We don’t share
For nonaffiliates to market to you Yes Yes
To limit our sharing

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call 866-981-1700 or go to www.truhome.com/privacy-policy
Who we are
Who is providing this notice? TruHome Solutions, LLC
What we do
How does TruHome Solutions, LLC protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does TruHome Solutions, LLC collect my personal information? We collect your personal information, for example, when you

  • Apply for a loan or Provide your Mortgage Information
  • Pay us by Check or Give us your Contact Information
  • Provide Employment Information

We also collect your personal information for others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies such as CommunityAmerica Credit Union, CommunityAmerica CUSO One LLC, Mazuma Credit Union, Randolph Brooks Federal Credit Union
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include credit unions
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit unions
Other important information

VT: Vermont residents are automatically treated as if they have limited the sharing as described on page one. For joint marketing, we will only disclose your name, contact information and information about your transactions.

   To opt out, click here.