Please review these SMS Terms and Conditions carefully. By agreeing to receive text messages from or on behalf of TruHome Solutions, LLC (“TruHome”), or by otherwise providing your phone number to TruHome, you agree to these SMS Terms and Conditions, as well as TruHome’s standard Privacy Policy and CCPA Disclosure.
Important Considerations:
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Messaging Purpose
- TruHome will communicate through SMS messaging after receiving your consent regarding your mortgage loan application or your existing mortgage loan in which TruHome performs the servicing proceedings for.
- Additionally, TruHome may communicate through SMS messaging with members who already have an existing relationship to introduce new mortgage products and servicing options.
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Message Frequency
- Messaging frequency may vary. TruHome will not be liable for any delays or failures in your receipt of any text messages as delivery is subject to effective transmissions from your network operator and processing by your mobile device. You acknowledge that text message services are provided by your network operator on an “AS IS, AS AVAILABLE” basis.
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Message & Data Rates
- Message and data rates may apply. Please note that TruHome does not charge for text messages. You could, however, be subject to standard messaging and data fees from your carrier. Please refer to your plan details for more information.
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Security
- If you receive a message asking you to provide or confirm personal details or confidential information, DO NOT REPLY. We request that you immediately report such messages to TruHome by contacting our Member Service Line at +1 (913) 981-1700 or Toll-Free at +1 (866) 981-1700.
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Opting In
- A mobile user may opt in by:
- Entering a phone number online,
- Filling out a form that includes their phone number, or
- Signing up at a point-of-sale location.
- A mobile user may opt in by:
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Opting Out
- You have the right to opt out of receiving SMS messages at any time. To discontinue receiving SMS messages from TruHome, please reply to the SMS message with STOP.
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If You Need Assistance
- Please contact us at +1 (913) 981-1700 or Toll-Free at +1 (866) 981-1700.