CREDIT UNION PARTNER CASE STUDY

Northwest Community Credit Union utilizes TruHome’s mortgage expertise and industry solutions to grow their lending portfolio, double production, and increase revenue. “TruHome is always reaching out and communicating with us,” Russ Bernardo, Northwest Community’s Chief Lending Officer, said. “We want to be engaged with TruHome as much as they want to be engaged with us, and that’s why it works so well.”

 

Northwest has seen an extreme shift in how it’s better able to serve members including:

 

  • Better systems and ease of use
  • Secondary market power
  • Controls on product development
  • Lead management systems
  • Loan officers spend less time on compliance and more time on sales
  • Efficient and robust reporting
  • Decreased turn times
  • More leverage during high volume times to not impact the members

 

Download the case study to learn more about how Northwest utilizes the partnership, and why they say TruHome is agile, flexible, and engaged.

 

DOWNLOAD CASE STUDY