The TruHome family is thrilled to announce the rollout of Servicing Digital, our new mortgage servicing digital and mobile-friendly solution, powered by financial tech powerhouse, Black Knight. This device-responsive, digital application gives credit union mortgage holders easy access to a host of self-service options to help them better manage their real estate assets. With Servicing Digital, homeowners enjoy big-bank tech with the personalized service that credit union members expect, and love.
Using the latest single sign-on technology, members can quickly and easily access their mortgage loan information without having to generate multiple passwords. They are also presented opportunities to directly inquire about refinancing, second mortgage, home equity lines of credit and early payback options via their home computer or mobile app – whichever screen is more convenient for them.
A private, safe and secure tool, Servicing Digital quickly estimates current home equity and even analyzes the potential amortization schedule effect of accelerated or lump-sum payments without homeowners ever having to pick up the phone.
The new platform simultaneously saves members time and enhances their experience. Homeowners want easier, real-time access to their mortgage information and to their credit unions. Black Knight’s digital infrastructure makes all of that possible with Servicing Digital, which is simple and intuitive.
Our credit union partners retain full control over the look and feel of the app, including the ability to customize the logos, colors, and fonts of their user interface environment. Private label branding familiar to members invokes a sense of security, increasing the likelihood they will spend more time on the platform. And we know that boosting engagement with your brand leads to greater member loyalty and retention.
At TruHome, we’re in the business of bringing your members home. Servicing Digital is just the latest example of how we do that.
Head to our website to learn more.