At TruHome, we recognize the importance of delivering superior service at every stage of the mortgage process. Knowing this, we have invested significant time and resources to construct exceptional member experiences, delivered through best-in-class technology and well-trained servicing professionals.
TruHome only services mortgages for credit unions, so we understand your service mission and we treat your members as our own. TruHome keeps your brand and your logo front-and-center for the duration of your member’s mortgage relationship. This is just one of the many mortgage features we uniquely offer to credit unions.
TruHome partners with credit unions to ensure their mortgage offering is in complete compliance, which is increasingly difficult for credit unions to do on their own given the changing regulatory and Agency servicing requirements.
Our other mortgage servicing features include:
- Cash and payment processing automation
- Escrow administration
- Agency complaint collection, loss mitigation, default, and claim-processing practices
- Standard daily and monthly portfolio updates and reporting
- Investor, default, and management information reporting
- Loan payoff, satisfaction, and client-release processing
TruHome is an approved subservicer for Freddie, Fannie, Ginnie Mae, and FHLB. TruHome provides you the flexibility you need to manage your mortgage portfolio.