Privacy Policy
CALIFORNIA (CCPA) DISCLOSURE
PRIVACY POLICY
FACTS
What does TruHome Solutions, LLC
do with your personal information?
Why?
What?
- Social Security number and Account Transactions
- Payment History and Mortgage Rates and Payments
- Account Balances and Transaction History
How?
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons TruHome Solutions, LLC chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information:
Do we share?
Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
Yes
No
For our marketing purposes -
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
Yes
No
For our affiliates’ everyday business purposes –
information about your creditworthiness
Yes
No
For our affiliates to market to you
No
We don't share
For our non-affiliates to market to you
Yes
Yes
To Limit Our Sharing
Call (866) 981-1700 – our menu will prompt you through your choice(s) or;
Visit us online: https://www.truhome.com/privacy-policy/
Please Note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions?
Call (866) 981-1700 or go to https://www.truhome.com/privacy-policy/
Who We Are
Who is providing this notice?
TruHome Solutions, LLC
What We Do
How does TruHome Solutions, LLC protect my personal information?
How does TruHome Solutions, LLC collect my personal information?
- Apply for a loan or Provide your Mortgage Information
- Pay us by Check or Give us your Contact Information
- Provide Employment Information
Why can't I limit all sharing?
- Sharing for affiliates’ everyday business purposes—information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for non-affiliates to market to you
What happens when I limit sharing for an account I hold jointly with someone else?
Definitions
Affiliates
- Our affiliates include financial companies such as CommunityAmerica Credit Union, CommunityAmerica CUSO One LLC, Mazuma Credit Union, Randolph Brooks Federal Credit Union
Non-Affiliates
- Non-affiliates we share with can include credit unions
Joint Marketing
- Our joint marketing partners include credit unions
Other Important Information
VT: Vermont residents are automatically treated as if they have limited the sharing as described on page one. For joint marketing, we will only disclose your name, contact information and information about your transactions.
Privacy Policy Opt-Out Request Form
The selections you make here will apply to everyone on your mortgage loan. You may also set your preferences by calling us at (866) 981-1700.